Frequently Asked Questions
Please note, all supplements, especially herbs, can and do have natural colour variations from lot to lot, and even from jar to jar. Botanical ingredients have a distinct and earthy odour noticeable after opening the bottle.
Will supplements interact with my medications?
Since we aren’t licensed as pharmacists or medical practitioners, you will need to consult with either your pharmacist or health care provider about interactions.
We understand it is frustrating if your product is confiscated by your local customs, and we will do all we can to help you through this process. Should you encounter any issues with customs restrictions please contact us immediately so we can work with you to resolve the matter.
Niacin vs Niacinamide
Niacin and niacinamide are both forms of Vitamin B-3, and they can be used interchangeably in daily doses of 100 mg or less. However, each form has specific health applications when used in higher doses. Niacin is often taken to support cholesterol levels already within the healthy range (both LDL and HDL), while niacinamide is used to help promote a healthy insulin response, as well as to help maintain joint health. A third form of vitamin B-3 known as inositol hexaniacinate is similar to niacin, but it does not produce the red, prickly flush that often accompanies the latter form, and for this reason it is commonly referred to as flush free niacin.
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