Frequently Asked Questions

Colour Variations

Please note, all supplements, especially herbs, can and do have natural colour variations from lot to lot, and even from jar to jar. Botanical ingredients have a distinct and earthy odour noticeable after opening the bottle.

Will supplements interact with my medications?

Since we aren’t licensed as pharmacists or medical practitioners, you’ll need to consult with either your pharmacist or health care provider about interactions.

Customs Restrictions

We understand it is frustrating if your product is confiscated by your local customs, and we will do all we can to help you through this process. It is best to talk to a human to make this process work, so please contact us.

Niacin vs Niacinamide?

Niacin and niacinamide are both forms of vitamin B-3, and they can be used interchangeably in daily doses of 100 mg or less. However, each form has specific health applications when used in higher doses. Niacin is often taken to support cholesterol levels already within the healthy range (both LDL and HDL), while niacinamide is used to help promote a healthy insulin response, as well as to help maintain joint health. A third form of vitamin B-3 known as inositol hexaniacinate is similar to niacin, but it does not produce the red, prickly flush that often accompanies the latter form, and for this reason it is commonly referred to as flush free niacin.